ABOUT US

SUM-SUM CHAN

With more than 16 years of marketing, CRM architecture and strategy planning expertise, Sum Sum works closely with clients to create a roadmap to success. Along with her small team of seasoned professionals, she provides a custom service that will turn every marketing effort into a "win". She founded Marketing & CRM in 2012 and enjoys working with her clients and helping them expand their business.

Sum-Sum is the leader of the Los Angeles Salesforce user group and teaches upper division coursework, including SEO, Analytics, and Social Media, to Marketing, Business and Technology majors as a Professor of Marketing at Cal State University Los Angeles.

JENNY ISAILOVSKI

Meet Jenny Isailovski, our Salesforce applications and research extraordinaire. She has over 8 years of marketing and Salesforce experience working with clients on 3rd party integrations. Her expertise also includes Eventbrite, Pardot, and Docusign. Her charisma and passion brings that perfect finish to a well executed campaign.

KIM HUYNH

Kim has more than 8 years of experience in entertainment and lifestyle marketing, public relations and social media. Constantly expanding her skill and knowledge in Salesforce, she's always seeking new challenges and ways to improve business. Kim manages content on the Salesforce, Pardot and Exact Target platforms as well as corporate marketing.

MIHAIL NICA

With over 10 years in logistics and ERP use, along with his past experience as a web developer, Mihail brings a unique perspective to process design and Salesforce implementations. With previous experience as an implementation manager, Mihail understands how to balance various department needs and strives to create simple, streamlined implementations which cater to the lowest common denominator and allow for painless transitions to Salesforce.